Yes, you can cancel your order at any time. No questions asked. However, we would appreciate it if you could share any feedback with us.
You can check the status of your order at any time by visiting “My Purchases” for both in-store and online orders.
We offer the following delivery methods:
1. Standard Shipping: Typically takes 5-7 business days.
2. Express Shipping: Usually delivered within 2-3 business days.
3. Overnight Shipping: Delivered the next business day for orders placed before 3 PM.
4. International Shipping: Delivery times vary by destination, typically 7-14 business days.
Please note that these delivery times are estimates and may vary depending on your location and the availability of products.
Unfortunately, once an order is placed, we cannot alter the delivery address for security reasons. Please contact our customer support for more information. Ensure your address is correct before finalizing your purchase.
If your order arrives incomplete, please check your email for any backorder notifications. If you haven’t received any communication, contact our customer service with your order number, and we’ll resolve the issue promptly.
We apologize for any inconvenience caused. Please contact our customer support team immediately with your order number and details of the issue. We’ll arrange for a return or replacement as soon as possible.
